1. Scope
This Refund Policy applies to all digital applications, educational content, digital downloads, and subscription plans purchased directly from Dz Ventures LLC. Purchases made through third-party marketplaces or app stores are subject to that platform's own refund rules.
2. Eligibility
You may request a refund within fourteen (14) calendar days of the original purchase date, provided the digital product or educational content has not been substantially consumed, downloaded in full, or completed.
3. Non-Refundable Items
The following are not eligible for a refund: courses or training programs that have been completed, certifications already issued, items purchased under promotional or final-sale terms, and renewal periods that have already elapsed.
4. How to Request a Refund
Send an email to contact@dzventurescompany.com with your full name, the email address used at purchase, the order or transaction reference, and the reason for the request. Our team will confirm receipt and review your case.
5. Processing Time
Approved refunds are issued to the original payment method within five (5) to ten (10) business days of approval. Depending on your bank or card issuer, additional time may be required for the credit to appear on your statement.
6. Subscription Cancellation
Subscriptions may be canceled at any time and remain active until the end of the current billing period. Cancellation stops future charges but does not automatically refund the current period unless the request qualifies under Section 2.
7. Chargebacks
We encourage customers to contact us before initiating a chargeback. In most cases we can resolve billing concerns directly and more quickly than the dispute process allows.
8. Contact
Dz Ventures LLC, 525 Randall Ave, Suite 100, Cheyenne, WY 82001, United States.
Email: contact@dzventurescompany.com
Phone: +1 (302) 701-2895